PRIVACY STATEMENT

TradeName.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering, storage, accuracy, use and dissemination practices for this site: TradeName.com. Questions regarding this statement should be directed to the site coordinator.

TradeName.com
C/o Site Coordinator
Concord Building
280 Albert Street, Suite 700
Ottawa, ON
K1P 5G8
Toll-free: 1-888-226-6603
Tel: (613) 230-5322
Fax: (613) 230-7043
Email: info@tradename.com

What is Privacy?

Privacy is usually defined in two ways: the right to be left alone, free from intrusion or interruption, and the right to exercise control over one's personal information.

Use of Information

Our site does not use cookies. Our IP address log is used to gather broad demographic information. Our site receives feedback from members primarily through email.

Our site's registration form requires users to give us contact information (like your name, telephone post and email addresses). The user's contact information is used to contact the user when necessary. Financial information that is collected via secure means is used to bill the user for products and services.

Our site uses a secure order form for customers to request information, products, and services. Contact information from the order form is used to send orders to users. The user's contact information is used to get in touch with the customer when necessary. User's personal data is stored on a secure server and allows the user to access services ordered.

Our online surveys asks users for their needs with respect to services provided by our site. Information received through online survey is used for site development and improvement The user's contact information is used to contact the user when necessary.

Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the user.

Sharing of Information by TradeName

All information gathered is used by TradeName.com and TradeName.com staff only. TradeName.com does not share or cross-reference personal information gathered through site usage with any other databases or third parties including other companies in the same group, other than in three exceptional cases, namely:

  • When the site is legally compelled to do so.
  • Where there is a duty to the public to disclose.
  • Where disclosure is made at the request or with the written consent of the user.

Therefore unless required to do so, we shall not respond to any enquiry unless we hold your written consent. If an enquiry is received without our having had your written consent to reply, we shall write to you requesting such consent.

Our site makes no representations with respect to the creation of profiles or the use of cookies by external Web sites that have links from our site or read and use information visible on our site.

Delete/Deactivate

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

Complaint Procedure

Should you have cause to complain about our site's service, you should write in the first instance to the Senior Manager. If you remain dissatisfied you may write direct to the Chairman of TradeName.com. If you are still not satisfied with the response, you can contact www.truste.org.Truste regulate industry approved privacy guideline.